Bolo Stick Return and Refund Policy
Bolo Stick Commercial door barricades are designed to prevent unwanted room entry and preserve human lives against an imminent threat. They are NOT to be used as a locking device in any other capacity. Bolo Stick LLC recommends contacting Police, Fire, and Building Code authorities within your jurisdiction to ensure code compliance. Bolo Stick is a patented American-made product.
Returned Goods: Customer has up to thirty (30) calendar days from the delivery date to request the return of goods for a refund, excluding warranty returns. Bolo Stick LLC shall require pre-authorization for all returns. All returned goods must have a correct Return Goods Authorization (RGA) number applied to the outside of the shipping carton. All goods must be returned in original packaging and be in resalable condition excluding warranty returns. Returned goods must be prepaid by the customer. A restocking charge of 20% of the purchase price shall be applied to the customer's account except for warranty returns. All goods must be returned within thirty (30) days of the RGA issue date. Product not returned in a saleable condition or after 30 days of the RGA number issue date is subject to disposal by Bolo Stick LLC with no credit issued. Request for RGA number shall be made via [email protected].
PRODUCT WARRANTY - Upon return of a defective product, Bolo Stick LLC shall replace the product in accordance with our standard warranty not to exceed one calendar year from the date of invoice. Bolo Stick LLC is not responsible for incidental or consequential damages. Any modifications or installations not in accordance with instructions shall void the warranty.
DISCLAIMER: Except as set forth therein, Bolo Stick LLC makes no warranties, expressed or implied, and the buyer acknowledges that no representations, warranties, promises, or statements have been made by Bolo Stick LLC, with respect to this product, or any part or portion thereof. In addition, Bolo Stick LLC makes no warranty of merchantability of this product or any part or portion therefore, for any purpose, any event, be liable for any consequential or incidental damages suffered by Buyer or anyone claiming by, through or under buyer, as a result of the condition of this product, or any part or portion thereof, for any purpose, any event, be liable for any consequential or incidental damages suffered by Buyer or anyone claiming by, through or under buyer, as a result of the condition of this product, or any part or portion thereof, and there are no oral or written undertakings or agreements of any type provided by Bolo Stick LLC except as expressly set forth herein.